Last update: June 5, 2025
Privacy Policy
1. Introduction
NexusBot LLC ("Company," "we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use the Nexus website, software, and related services ("Services"). By using our Services, you agree to the terms outlined in this Privacy Policy.
2. Information We Collect
We collect only the data necessary to operate and improve our Services.
2.1 Personal Information
We may collect the following limited personal data:
Email address (for service access and support)
IP address and browser user agent (for security and fraud prevention)
User-defined identifiers used for license control (no platform IDs are required or stored)
2.2 Payment Information
All payment transactions are handled by third-party payment processors such as Stripe. We do not store or process payment card information directly.
3. How We Use Your Information
We use your information to:
Manage access to the Nexus platform and validate licenses
Provide customer support and service notifications
Improve performance and user experience
Comply with legal obligations
4. Data Sharing & Disclosure
We do not sell or rent personal information. We may share information in the following cases:
4.1 Service Providers
Stripe (for secure payment processing)
Square (for secure payment processing)
PayPal (for secure payment processing)
4.2 Legal Compliance
We may disclose information if required by law or legal process, or to:
Comply with a legal obligation
Prevent fraud or abuse
Protect the rights and safety of NexusBot LLC or its users
4.3 Business Transfers
In the event of a merger, acquisition, or asset sale, user data may be transferred in accordance with this Privacy Policy.
5. Data Security & Retention
We implement industry-standard measures to protect your data, including:
Encryption of sensitive data
Access controls and authentication
Regular audits and monitoring
We retain your data only as long as necessary for operational or legal purposes. You may request deletion of your data by contacting us.
6. Your Rights
Depending on your location, you may have rights to:
Access and review your data
Request corrections or deletion
Object to or restrict processing
To exercise any of these rights, contact us at admin@nexusbot.net.
7. Cookies and Tracking
We do not use cookies or third-party tracking technologies at this time. If that changes, we will update this policy and request any required user consent.
8. Children's Privacy
Nexus is not intended for users under the age of 13. We do not knowingly collect data from children. If we become aware of such collection, we will delete the information promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes become effective upon posting. Material changes will be communicated via the website or email.
10. International Data Transfers
If your data is transferred outside your jurisdiction, we will ensure it is protected under appropriate safeguards in line with applicable laws.
11. Contact Us
For any questions or concerns regarding this Privacy Policy, please contact us at admin@nexusbot.net.
By using the Nexus Services, you acknowledge and agree to this Privacy Policy.