1. Introduction

NexusBot LLC ("Company," "we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use the Nexus website, software, and related services ("Services"). By using our Services, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

We collect only the data necessary to operate and improve our Services.

2.1 Personal Information

We may collect the following limited personal data:

• Email address (for service access and support)
• IP address and browser user agent (for security and fraud prevention)
• User-defined identifiers used for license control (no platform IDs are required or stored)

2.2 Payment Information

All payment transactions are handled by third-party payment processors such as Stripe. We do not store or process payment card information directly.

3. How We Use Your Information

We use your information to:

• Manage access to the Nexus platform and validate licenses
• Provide customer support and service notifications
• Improve performance and user experience
• Comply with legal obligations

4. Data Sharing & Disclosure

We do not sell or rent personal information. We may share information in the following cases:

4.1 Service Providers

• Stripe (for secure payment processing)
• Square (for secure payment processing)
• PayPal (for secure payment processing)

4.2 Legal Compliance

We may disclose information if required by law or legal process, or to:

• Comply with a legal obligation
• Prevent fraud or abuse
• Protect the rights and safety of NexusBot LLC or its users

4.3 Business Transfers

In the event of a merger, acquisition, or asset sale, user data may be transferred in accordance with this Privacy Policy.

5. Data Security & Retention

We implement industry-standard measures to protect your data, including:

• Encryption of sensitive data
• Access controls and authentication
• Regular audits and monitoring

We retain your data only as long as necessary for operational or legal purposes. You may request deletion of your data by contacting us.

6. Your Rights

Depending on your location, you may have rights to:

• Access and review your data
• Request corrections or deletion
• Object to or restrict processing

To exercise any of these rights, contact us at [email protected].

7. Cookies and Tracking

We do not use cookies or third-party tracking technologies at this time. If that changes, we will update this policy and request any required user consent.

8. Children's Privacy

Nexus is not intended for users under the age of 13. We do not knowingly collect data from children. If we become aware of such collection, we will delete the information promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes become effective upon posting. Material changes will be communicated via the website or email.

10. International Data Transfers

If your data is transferred outside your jurisdiction, we will ensure it is protected under appropriate safeguards in line with applicable laws.

11. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us at [email protected].